Arizona State Board of Physical Therapy

Surprise Out-of-network Bill Dispute Resolution

If you receive a bill for $1,000 or more from an out-of-network (non-contracted) provider for services provided at an in-network (contracted) facility, Arizona law may give you the right to a dispute resolution process through the Arizona Department of Insurance. The process begins with you filing a request with the Department. If the bill qualifies for dispute resolution, you or someone you designate to represent you will need to participate in the process.

FOR MORE INFORMATION: Visit the Surprise Out-of-network Bill Dispute Resolution web page at insurance.az.gov/soonbdr.

This letter is not intended to inform the general public of this agency's current approach to, or opinion of, or current practice based upon, the requirements of law or court order. Further, this is not a legal opinion. It is based solely upon the information provided, and does not preclude appropriate regulatory action based upon actual circumstances as they develop.

Welcome to Arizona State Board of Physical Therapy

HOW DO WE SERVE THE PUBLIC? (OUR MISSION)

MISSION

The mission of the Arizona State Board of Physical Therapy is to protect the public from the incompetent, unprofessional, and unlawful practice of physical therapy. The Arizona Physical Therapy Practice Act establishes the standards for the practice of physical therapy, continuing competence and testing, and defines the scope and limitations of practice. The Board licenses and certifies qualified applicants as physical therapists and physical therapist assistants; and receives, investigates and adjudicates complaints against licensees and certificate holders.

WHAT IS PHYSICAL THERAPY?

Physical therapy is a specialized area of healthcare that includes therapeutic exercise, manual therapy techniques, patient related instruction, and many other interventions. For the complete list of care and services provided, please view A.R.S. §32-2001 (13) and physical therapy services for more information.

BE SAFE!

Because public safety is the primary reason for our existence, we recommend that a savvy consumer be pro-active in choosing a PT health care professional. Verification of Arizona license to practice PT and certification to work as a PTA may be ascertained on the eLicensing website. Information can also be obtained by calling our office at 602-274-0236. Whether you live in the state of Arizona or you move to another state, a physical therapist must be licensed by that state before legally practicing as a physical therapist. Every state in the United States requires licensure before the physical therapist is allowed to practice in that state.